Frequently Asked Questions

Your Mediation Questions Answered

 

Structured Mediation FAQ
What is civil mediation?

Civil and commercial mediation offers you a voluntary, confidential way to resolve business disputes. A neutral mediator facilitates communication between you and the other party, helping you both work toward your own mutually acceptable solution without going to court.

Who pays for the mediation?

Typically the two parties in a dispute share the costs equally. If one party cannot or will not meet all of their share, it is possible for the other to make up the difference. This does not affect the mediator’s neutrality or the legal force of any agreement signed by the parties after mediation.

When is the right time for you to mediate?

The earlier the better as disputes not only cost you money in management resources and legal fees, they’re also highly distracting and waste mental energy.

You can choose mediation at any stage of your dispute – from the initial disagreement right up to the eve of a trial. If you have instructed lawyers and legal proceedings have begun, your timing decision should consider the costs and risks of litigation versus the likelihood of success at trial.

Early mediation saves money but you may lack detailed evidence like witness statements or expert valuations. Equally, waiting for more information increases costs and may not add as much as you hoped.

Is your mediation legally binding?

Once you and the other party put your agreement in writing and both sign it, it is a contract.

Do you need to sign anything before mediation?

Both parties will sign a mediation agreement which sets out how the mediation will work, how it is paid for etc. 

What happens at a mediation?

Your mediation typically uses a three-room setup, whether conducted online via platforms like Zoom or in person at a neutral venue. You’ll have your own private space, the other party has theirs and there’s a shared meeting room where you can engage in face-to-face discussions, exchange information and work toward a settlement.

What are the rules of your mediation?

The aim of your mediation is to enable both parties to suggest ideas for settling the dispute and to negotiate freely “without prejudice” ie things you say or disclose cannot be brought up later in court and used against you.

This principle is part of the the Mediation Agreement which sets out the terms of your mediation.

Everything said during the mediation remains confidential.

What does your mediator do?

Your mediator is entirely neutral They are not acting as a judge and they do not offer legal or any other kind of advice to you or the other party.

Your mediator is there to facilitate your settlement of your dispute. Your mediator will have confidential discussions with you and the other party in private (virtual or physical)

 Your mediator will help you reflect on the strengths and weaknesses of your position, enabling you formulate options for agreeing a way forward.

Your mediator may hold joint meetings between you and your legal representatives or just your the legal representatives, all the time looking for ways to keep you moving towards a settlement. Your mediator will shuttle back and forth between the private rooms to discuss the proposals made by you and the other side.

Can you bring support people to your mediation?

You should ensure you have the right people and information available to make informed decisions about your dispute and the authority to commit to those decisions.

If you need sign-off or authority from someone else not present, they must be contactable throughout the mediation.

For online mediations, having fewer participants generally works better. In-person sessions typically accommodate a support person if needed.

Both parties must know who will attend and agree to their presence. Everyone participating will sign the mediation agreement before your session begins.

Structured Mediation

Want To Learn More?

To get our free detailed guide to the Structured Mediation process and a sample mediation agreement, enter your email.

The guide is a useful document to share with the other party when suggesting that you mediate.