“We need you to do more with less” – a sentence all too familiar in the creative services sector It is not news that clients are demanding more for less. Margins are squeezed. Teams are stretched. So we turn to the usual suspects: better project...
Mediation
How We Hear Something Is as Important as What We Hear
In the world of communications and creative business, words, tone, intent have a special resonance. We understand that how something is said can completely change what is heard. In a dispute things rapidly become emotional. Positions harden. People stop listening to...
Mojo Through Mediation
When creative people join forces, sparks fly. At the beginning, everything feels possible. There’s energy and urgency that make the work bigger than what either could have achieved alone. But if you’ve worked in the creative industries for long, you know how quickly...
Why Commercial Disputes in the Creative Industries Cut Deeper
Disputes are an inevitable part of the creative business. Contracts fall through, expectations misalign and disagreements over scope, budget, or delivery emerge. But for the creative industries—whether you run a branding agency, produce films, or craft compelling PR...
How to Approach Mediation When Shareholders Fall Out: Why an Experienced Agency Insider Makes All the Difference
Creating and running a creative services agency is an emotional journey —pitch wins, tight margins, big personalities, and constant reinvention. It’s exhilarating, but when things go wrong at the top—particularly between shareholders—it can be painfully disruptive. A...